Create a Wishlist of items you'd like to rent. Start by selecting your event start and end dates at the top of the page—please enter only the actual event days. There’s no need to include delivery or pickup dates. This helps us check availability accurately.

As you browse, add your preferred items to your Wishlist and submit it when you're ready. We’ll review your request and, if necessary, follow up by email or phone to confirm availability, discuss details, and provide a custom quote.

No payment is required at the time of submission. A 25% deposit will be due once your booking is confirmed.

If you have any questions, feel free to call us at +1 618-816-5461. We’ll also reach out the Monday before your event to review delivery and pickup arrangements.

No — you only need to select your event date when requesting a quote. There’s no need to book extra days for pickup or drop-off.

Our rentals are priced for single-day use, but we offer a courtesy rental window to allow flexibility around your event. If we're delivering, we typically drop off the day before and pick up the day after your event. Depending on scheduling and staffing, delivery or pickup may take place 2–3 days before or after your event date.

If you’re picking up and dropping off, the same courtesy window generally applies. Our standard client pickup and return window is between 11:00 AM and 1:00 PM on the arranged days.

We’ll confirm all delivery or pickup details during our Monday check-in call the week of your event.

Base Delivery Fee:

• 0-10 Miles: $50–$75
• 10-20 Miles: $75–$100
• 20-30 Miles: $100–$150
• 30-50 Miles: $150–$250
• 50+ Miles: Custom pricing based on distance (e.g., $3–$5 per mile over 50 miles)

Additional Delivery Charges:

• Weekend or Holiday Delivery: +$50–$100
• Exact Time Delivery (Rush): +$75–$150
• Delivery with Setup (for large items like tents, stages, etc.): +$100–$300, depending on order complexity and items rented

Stairs or Difficult Access Fee:

• 2nd Floor or Stairs Access: +$25–$50
• Difficult Terrain/Long Carrying Distances (over 100 feet): +$50/100ft

Late Night Delivery (after 9 PM):

• Late Delivery Charge: +$50–$100

Minor changes to orders prior to the event are often expected, as the number of guests can frequently change. We recommend that you attempt to make any changes at least one week prior to delivery. We will make every effort possible to meet your needs.

Reservations on most items can be cancelled at any time with a few exceptions. However, deposits are non-refundable.

All orders require a 25% deposit to be confirmed. The remainder of the balance is due upon delivery.

Rental Protection Plan:
A 10% damage protection fee that can be added to your contract prior to pickup or delivery by emailing [email protected]. This waiver covers accidental damage or damage caused by natural events.

If Damage Protection is NOT Added:
The customer will be responsible for the full cost of replacement or repair of the equipment.

Please Note:
The Damage Protection Plan is not insurance and does not cover:

• Rental items not returned
• Theft
• Damage from vandalism
• Damage from failure to secure rental items during transport
• Overloading or exceeding the rated capacity of rental items
• Damage from overturning
• Damage to third-party sub-rental items or specialty linens

We can be reached 7 days a week from 9am - 5pm. You can call us at 618-816-5461.  All messages are returned promptly.

Stake & Pole Tents are anchored into the ground around the perimeter of the tent. Tension is created by tying the tents poles firmly to the stakes in the ground. The peaks of these tents are created with tall center poles inside the tent. This style is common in back yards, parks or anywhere with an areas of grass that stakes can safely be driven in at least 3 feet deep.
 
Frame Tents are free-standing and are commonly used on asphalt, patios, decks and other areas where stakes cannot be driven into the ground. The tent top is strapped to the metal frame and the peak of the tent is created by the frame itself with no center poles.
 
Note: You must take into consideration underground utilities as they can be the deciding factor between a pole tent and a frame tent. While easily avoidable, a common underground utility to consider would be your sprinkler system. If underground utility locations are unknown and cannot be clearly marked, then a frame tent anchored with weights is strongly recommended.